RAHAYU, Aulia Putri Restu; KURNIAWAN, Yudhi. DESAIN MANAJEMEN LAYANAN TEKNOLOGI INFORMASI MENGGUNAKAN FRAMEWORK ITIL DOMAIN SERVICE TRANSITION DAN SERVICE OPERATION: A STUDY AT MA CHUNG UNIVERSITY. Kurawal - Jurnal Teknologi, Informasi dan Industri, [S. l.], v. 6, n. 1, p. 42–52, 2023. DOI: 10.33479/kurawal.v6i1.1031. Disponível em: https://jurnal.machung.ac.id/index.php/kurawal/article/view/1031. Acesso em: 9 sep. 2026.